Returns & Exchanges

At Impact Mouthguards, we stand behind the precision and protection of our custom-fit products. If you are not completely satisfied with your order, we offer a 30-day satisfaction guarantee to ensure you have the perfect fit for your sport.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the item in its original packaging, including any unused impression kits or accessories that were part of your purchase.

• 3.
  Ship to Impact

  Affix the provided shipping label and drop your package off at any authorized carrier location to be sent back to our lab for inspection.

• 4.
  Processing and Resolution

  Once received, our team will process your refund or manufacture a replacement guard within 5-7 business days to get you back in the game.